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Intro


We Support
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WorldClass Brands_________________________________________________________

with native English speakers working from Guyana

Work With Us

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Intro


We Support
_________________________________________________________
WorldClass Brands_________________________________________________________

with native English speakers working from Guyana

Work With Us

SOME OF THE BRANDS WE SUPPORT FROM GUYANA

 

 
 

"Emerge BPO Guyana is quick to respond and feels like they are just a part of our company..."
- Tim McGrath, VP Customer Service

 

The Support We Provide


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The Support We Provide


SOME OF THE SUPPORT WE PROVIDE FROM GUYANA

 

 

TRANSACTION PROCESSING

Create Efficiency
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CUSTOMER MANAGEMENT

Enhance Brand Image
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BACK OFFICE

Improve Processes
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Support


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Support


SOME OF THE PEOPLE IN GUYANA PROVIDING THE SUPPORT

 

 
Abena Niles joined EMERGE BPO in 2014 "Abena was nice and very patiently answered all of my questions" - Customer, Emily D.

Abena Niles

joined EMERGE BPO in 2014

"Abena was nice and very patiently answered all of my questions"

- Customer, Emily D.

Najuma Boyer JOINED EMERGE BPO IN 2014 "I was impressed by Najuma" -  Customer, Lunel D.

Najuma Boyer

JOINED EMERGE BPO IN 2014

"I was impressed by Najuma"
-  Customer, Lunel D.

Gilliana Williams JOINED EMERGE BPO IN 2013 "Gillana did everything well" - Customer, Beth W.

Gilliana Williams

JOINED EMERGE BPO IN 2013

"Gillana did everything well"


- Customer, Beth W.

Rajiv Indarjeet JOINED EMERGE BPO IN 2014 "Rajiv was amazing. I'll be brutally honest, I've had bad experiences in the past, but Rajiv was amazing, really great" - Customer, Tiffani R.

Rajiv Indarjeet

JOINED EMERGE BPO IN 2014

"Rajiv was amazing. I'll be brutally honest, I've had bad experiences in the past, but Rajiv was amazing, really great"

- Customer, Tiffani R.

Kesha King JOINED EMERGE BPO IN 2015 "Keshia was very efficient and had a sense of humor" - Customer, Thomas S.

Kesha King

JOINED EMERGE BPO IN 2015

"Keshia was very efficient and had a sense of humor"

- Customer, Thomas S.

Vaneta France JOINED EMERGE BPO IN 2013 "Vanetta was efficient and helpful and took care of my order" - Customer, Linda S.

Vaneta France

JOINED EMERGE BPO IN 2013

"Vanetta was efficient and helpful and took care of my order"
- Customer, Linda S.

Tabea Smith JOINED EMERGE BPO IN 2012 "Tabea was nice, helpful, knowledgable and was able to answer my questions" - Customer, Kakie S.

Tabea Smith

JOINED EMERGE BPO IN 2012

"Tabea was nice, helpful, knowledgable and was able to answer my questions"

- Customer, Kakie S.

Gimel Carr JOINED EMERGE BPO IN 2014 "Gimel was a good, experienced agent who processed my return quickly.  She did a good job"  - Customer, Teri R.

Gimel Carr

JOINED EMERGE BPO IN 2014

"Gimel was a good, experienced agent who processed my return quickly.  She did a good job" 
- Customer, Teri R.

The Customers We Support


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The Customers We Support


SOME OF THE INDUSTRIES WE SUPPORT FROM GUYANA

 

 

HEALTHCARE

Strategic Healthcare Management
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RETAIL

Strategic Brand Management
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FINANCIAL SERVICES

Customized Financial Services
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TRAVEL & HOSPITALITY

Comprehensive Pre/Post Travel Support
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COMMUNICATIONS & MEDIA

Managing all phases of customer lifecycle
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Support 2


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Support 2


SOME OF THE GUYANA SUPPORT BEHIND THE SUPPORT

 

 
Nalini Locke Business Manager Joined Emerge BPO in 2008 Has a Bachelor of Social Sciences degree in International Relations from the University of Guyana.

Nalini Locke

Business Manager


Joined Emerge BPO in 2008
Has a Bachelor of Social Sciences degree in International Relations from the University of Guyana.

Regan Price Head Of Technology Joined Emerge BPO in 2010 Has a Bachelor of Sciences degree in Information Technology from the University of Guyana.

Regan Price

Head Of Technology


Joined Emerge BPO in 2010
Has a Bachelor of Sciences degree in Information Technology from the University of Guyana.

Melisa Mcrae General Manager Joined Emerge BPO in 2008 Has a Bachelor of Science in Business Management and Marketing from the University of Guyana and an ACCA Level III (UK)

Melisa Mcrae

General Manager


Joined Emerge BPO in 2008
Has a Bachelor of Science in Business Management and Marketing from the University of Guyana and an ACCA Level III (UK)

 
Carl Greaves Training & Quality Manager Joined Emerge BPO in 2009 Obtained a Certified Accounting Technician from ACCA (UK)

Carl Greaves

Training & Quality Manager


Joined Emerge BPO in 2009
Obtained a Certified Accounting Technician from ACCA (UK)

Roxanne Fiedtkou Account Manager Joined Emerge BPO in 2010 Obtained a Caribbean Examinations Secondary certificate

Roxanne Fiedtkou

Account Manager


Joined Emerge BPO in 2010
Obtained a Caribbean Examinations Secondary certificate

Shellon Younge HR manager   Joined Emerge BPO in 2009 Has a Bachelor of Social Sciences in Public Communication and Business from the University of Guyana and Cambridge.

Shellon Younge

HR manager
 

Joined Emerge BPO in 2009
Has a Bachelor of Social Sciences in Public Communication and Business from the University of Guyana and Cambridge.

Guyana Value Proposition


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Guyana Value Proposition


OUR GUYANA VALUE PROPOSITION 

 

 

STRATEGIC LOCATION

Location. Location. Location
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UNMATCHED VALUE

Competitively Priced
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WORLDCLASS WORKFORCE

People. Process. Results
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ADAPTIVE TECHNOLOGIES

Dynamic By Design
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About Guyana


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About Guyana


ABOUT OUR HOMETOWN, GUYANA

 

 
 
 

Contact


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Contact


 

Contact Us


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