Are you passionate about providing quality customer service? Do you have a knack for learning and teaching specialized skills?
Then join us! We are looking for an Account Trainer who can join our growing team.
As an Account Trainer at Emerge, you’ll be responsible for developing the knowledge and skills of the company’s workforce to ensure employees provide the best customer service experience at all times. You will also be tasked with equipping employees with the requirements to perform at the expected performance level.
- Diploma or Degree in Educational Studies or a related field.
- Minimum of three (3) years’ experience in a customer service-oriented organization with at least one
(1) of those years being in a training/teaching capacity.
- Knowledge of customer service best practices and standards
- Excellent organizational skills
- Excellent verbal and written communication skills
- Ability to work with complex and technical information
- Demonstrated training abilities to motivate, teach and inspire
Compensation is negotiable based on qualification and experience.
Full Time Position
SAT - SUN 8:00 AM - 8:00 PM. Flexible shifts available.
Only shortlisted applicants will be contacted.